Welcome to the Pack! Enjoy 10% OFF your first booking!

The Playtime Process: From Booking to Visits

At Playtime Adventures, we believe booking pet care should be simple, clear, and stress-free. Whether you’re looking for occasional visits, daily adventures, or recurring support, our process is built with your convenience and your pet’s happiness in mind. From your first message to your pet’s first adventure, we make it easy to get started.

Step 1: Choose Your Preferred Way to Connect



We offer four easy ways to get started:


We will schedule your complimentary Meet & Greet within 24 hours of initial contact!

Step 2: Complimentary Meet & Greet (30 Minutes)



This is where the fun begins! Our Meet & Greet allows us to:
 

  • Get to know your pet(s) and their daily routine
  • Discuss your care needs, goals, and expectations
  • Review home access and pet equipment
  • Answer questions and determine if we’re the right fit

We’ll bring a detailed questionnaire—so if you forget something, no worries!

Services can be scheduled at the Meet & Greet, but:

  • Services will not begin until:

    • A secure payment method is on file
    • All required agreements are signed
    • Your profile is completed on Time to Pet

Step 3: Set Up Your Client Portal (Time to Pet)



All clients are set up in Time To Pet, our secure software platform.



📲 We strongly recommend downloading the free Time To Pet app.


👉Create your account here👈 


Through the app, you can:

  • Request or adjust bookings
  • Receive visit updates and real-time messages
  • View/sign documents (Service Agreement & Policies)
  • Complete your client and pet profiles
  • Store secure payment info
  • View and pay invoices

Step 4: Book Your Services


One-Time or As-Needed Visits


  • Book via the Time To Pet app or by text
  • Payment is due 2 days prior to the visit
  • Last-minute requests (within 48 hours): Payment due immediately upon confirmation


Visit Packs (12+ Visits per Month)


💲 Enjoy a 5% discount when booking 12+ visits in a 30-day period!

  • Mix and match services (walks, drop-ins, playtime, etc.)
  • Use visits however you like during the month
  • Book multiple visits/day (perfect for travel weeks!)
  • Packs auto-renew monthly unless paused or canceled

Important:

  • Payment due 2 days before first visit
  • Immediate-start packs: payment due at booking
  • Schedule requests should be submitted at least 48 hours in advance

Recurring Weekly Visits


• If your schedule is consistent—great! If not:

  • Notify us of changes by Saturday at 7 PM for the upcoming week

• Invoices are sent 2 days before scheduled visits


Important Note


Playtime Adventures does not accommodate exact time slots.
We require a minimum two-hour window for all visits.
We ask:

  • What is the earliest we can arrive?

  • What is the latest we can visit?
    This becomes the visit timeframe.

Service Area



We proudly serve:

  • Dover
  • Portsmouth
  • Newmarket
  • Durham
  • Surrounding areas


Not sure if you're within range? Just ask!

Cancellation Policy


We understand plans change! We offer a credit-based cancellation system:

  • Cancel more than 48 hours in advance → Credit issued
  • Credits valid for 1 year from original visit date

See full details in your Time to Pet cancellation agreement.

Emergency & Vet Information


Safety is our top priority. Each pet profile must include:

  • At least one emergency contact
  • Your preferred vet and clinic info


This ensures we can act quickly and responsibly when needed.

Let’s Get Started!


Ready to book your pet’s next adventure?


Whether you need a quick drop-in or regular visits, Playtime Adventures provides enriching, reliable care you can trust.


Reach out today to schedule your Meet & Greet (we’ll respond within 24 hours):


Call or Text: 603-457-0280
 

Email: [email protected]
 

Contact Form 

What Our Clients Are Saying

David I.- Durham, NH

She is the GOAT of dog sitters! Excellent in every regard. Gave me total peace of mind as I left her with my 15-year-old terrier mix. My only worry was that she was so good with him, I don't think he missed me! Highest recommendation.

Sep 2, 2024
Lisa W.- Newmarket, NH

Stephanie is by far THE best pal to our poodle Kiki that Kiki has ever had. EVER. Stephanie is insightful, intuitive, and Kiki chose her from the second Stephanie stepped into our yard for the meet and greet. We’ve had the privilege of Stephanie’s dog whisperer skills and every single day she provides a new adventure for Kiki on her walks. Creative sniffing games, playing, walking, diversion opportunities when Kiki is grumbly about other dogs. I mean, we couldn’t be happier. Do not hesitate to bring Stephanie into your pet’s life. She’s remarkable.

Oct 31, 2024
Alexi M.-Dover, NH

Stephanie was in a word: superb. She took excellent care of my big Maine Coon during his first time away from me. She was efficient, communicative, and my big fluffy fur baby absolutely adored her. She did a fantastic job following his care instructions and even went above and beyond with playtime, brushing, and keeping an eye on if he was staying hydrated. I would highly recommend Stephanie, and look forward to having her take care of my fur ball again soon!

Nov 28, 2024